Privacy Policy

Last Modified: June 6, 2014


APPEALTRACK, LLC (“Company”) is committed to protecting the privacy of our website visitors and clients, and accordingly maintains this privacy policy to protect the personal and confidential information you may provide through use of the APPEALTRACK website ( and/or services (“APPEALTRACK”). This policy describes the types of information we may collect from you or that you may provide when you visit APPEALTRACK and our practices for collecting, using, maintaining, protecting and disclosing that information. This policy applies to information we collect via APPEALTRACK or in email, text or other electronic messages between you and APPEALTRACK. This policy does not apply to information collected by us offline or through any other means, including on any other website operated by Company or any third party, including through any application or content (including advertising) that may link to or be accessible from (or on) APPEALTRACK. Please be advised, however, that although Company has endeavored to create a secure and reliable site for you, the confidentiality of any communication or material submitted to or from APPEALTRACK, or via email, cannot be guaranteed beyond the efforts described within this APPEALTRACK Privacy Policy. Further, by accessing or using APPEALTRACK, you are agreeing to the terms of this policy. This policy may change from time to time and your continued use of APPEALTRACK after we make changes to this policy is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children’s Privacy

APPEALTRACK does not offer services directed to children. Should an individual whom we discover to be under the age of 13 send personal information to us, we will delete or destroy such information as soon as reasonably possible.

Information Collected

As part of the use of APPEALTRACK, users may be required to submit the following personal information, including but not limited to: name, address, email address, telephone number, federal, state, and or local tax information, Employer Identification Number, real estate information, tax appeal information, power of attorney documentation, and/or financial data (“User Content”). User Content may be collected directly from you when you provide it to us or it may be collected from records and copies of your correspondence (including email addresses), if you contact us.

In addition to User Content, Company may also track and automatically collect certain information about your equipment, browsing actions and patterns, including but not limited to: details of your visits to APPEALTRACK (including traffic data, location data, and other communication data and the resources that you access and use on APPEALTRACK) and information about your computer and internet connection (including your IP address, operating system and browser type) (“Tracking Information”). Tracking Information does not contain personal information, but we may maintain it or associate it with User Content we collect in other ways or receive from third parties. Collecting Tracking Information helps us to improve APPEALTRACK and to deliver a better and more personalized service, including by enabling us to: estimate the size of our client base and usage patterns, store information about our client preferences, allowing us to customize APPEALTRACK according to our clients’ individual interests, and recognize when clients return to APPEALTRACK.

Tracking Information is collected through the use of automatic data collection technologies such as “cookies” and/or “flash cookies.” A cookie is a small file placed on the hard drive of your computer to collect information about your activities on APPEALTRACK. The information captured via cookies makes it possible for us (i) to speed navigation and provide you with custom-tailored content; (ii) to remember information you gave to us so you don’t have to reenter it each time you visit APPEALTRACK; and (iii) to monitor total number of visitors, page views, and the total number of visitors served. Most people do not even know that cookies are being placed on their computers when they visit APPEALTRACK or most other websites because web browsers are typically set to accept cookies. You can choose to have your web browser warn you every time a cookie is being sent to you or you can turn off cookie acceptance altogether. However, if you refuse cookies, you may be unable to access and use some of our services. Please be advised that unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to APPEALTRACK. Certain features of APPEALTRACK may also use local stored objects (or “flash cookies”) to collect and store information about your preferences and navigation to, from and on APPEALTRACK. Flash cookies are not managed by the same browser settings as are used for browser cookies.

Storage and Protection of Collected Information

Company uses security measures to protect against the loss, misuse, and alteration of User Content and/or Tracking Information (collectively, “Collected Information”) under our control. All Collected Information is stored in a secure environment and is firewall protected. Further, when you enter User Content on APPEALTRACK, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https.

Unfortunately, the transmission of information via the internet cannot be completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to APPEALTRACK. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on APPEALTRACK.

Use of Collected Information

Company uses Collected Information for the following general purposes: to present APPEALTRACK and its contents to you; to communicate with you in general; to provide you with information, products or services that you request from us; to measure interest in and improve our products and services; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; to notify you about changes to APPEALTRACK or any products or services we offer or provide through it; in any other way we may describe when you provide the information.
Disclosure of Collected Information
Company may disclose aggregate Tracking Information about our users at any time to any person or entity without restriction.

Company may disclose User Content as follows: to our subsidiaries and affiliates; to contractors, service providers and other third parties we use to support our business; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, receivership or any similar proceeding, in which User Content is among the assets transferred; to fulfill the purposes for which users provide it; to comply with any court order, law or legal process, including to respond to any government or regulatory agency request and/or to defend against any legal claims; to enforce or apply our terms of use and other agreements, including for billing and collection purposes; to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful; if we believe, in our sole discretion, that disclosure is necessary or appropriate to protect and defend the rights, property or safety of Company, our clients or others; and for any other purpose disclosed by us when you provide the information.

California Privacy Rights

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for direct marketing purposes. To make such a request, please contact us at the address provided below.

Links to other Websites

Company is not responsible for the privacy practices or the content of any other web sites to which we link.

Notification of Changes

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. It is our policy to post any changes that we make to our Privacy Policy on this page. The effective date of the current version of the Privacy Policy is identified at the top of this page. Company will notify its users via email if we make any material changes to how we handle User Content and/or if we decide to use or disclose User Content from APPEALTRACK in a manner different from that stated at the time it was collected.

Contact Information

For further information about this Privacy Policy, please contact us at:
PO Box 30891
Indianapolis, IN 46230